National Mortuary Shipping and Cremation is committed to providing our customers with the best customer service experience possible. As many have seen, the recent outbreak of the COVID-19 virus has now spread to many parts of the world and this is affecting all parts of the United States.
We are receiving updates from many of the airlines with delayed and canceled flights. In addition, we anticipate some health departments may be temporarily closed or working remotely. This may affect how quickly permits and certified copies are issued.
We ask for your patience and understanding as the United States works through this global pandemic. We ask that you reiterate the current situations with your families and delay booking funeral services until you receive the remains.
We are committed to providing you with the same efficient services NMS is known for. We understand the burdens this puts on you as a funeral director and the families of loved ones who die out of state. We will continue our 24/7 availability and continue to keep you updated throughout the following weeks. We appreciate your understanding.
If you have any questions or concerns, please don't hesitate to reach out to us.
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